Physical Intelligence. Designed and made in the UAE.
A queue is building. A car is running late. A check was skipped. Pulses spots it as it happens and alerts your team.
Designed and made in the UAE · On Microsoft Marketplace
Pulses.ai is a UAE-born Physical Intelligence company. Pulses Vision Devices count queues, time cars and check steps, on the device. Pulses OS shows live waits, stage times and alerts. Your team or AI Operators act on each alert, with your approval.
The problem
From a complaint, a recording or an end-of-day report.
The ticket logs the service, not the wait.
A skipped checkpoint shows up at audit, not in the lane.
A late car shows up when the customer calls.
Shifts follow habit, not the morning rush.
Use cases
Four examples. Pick yours.
For after-sales, before customers call.
Pulses OS knows each car's stage, the bay it needs, and how long it has been there.
At AGMC, ~15% more service-lane throughput
Published by Microsoft, 2023
Your advisor gets the late-car alert
What it spots
For inspection centres.
Pulses OS matches what Vision sees in the lane to the checks this vehicle type requires, and to its past inspections, so the inspector knows what's left before it leaves.
Your inspector decides
What it spots
For service centres, before complaints arrive.
Pulses OS sees who came back for the same service, and which service keeps bringing them back.
The supervisor gets the counter alert
What it spots
For testing centres.
Pulses OS knows the session is running and which desks are seated, so invigilators go only to the desk that needs them.
Your staff decide on each alert
What it spots
How it works
Pulses Vision counts the people waiting at counter 2.
Pulses reads the room.
Serve more. Spend less. Stay compliant.
An AI Operator alerts your supervisor to open counter 3.
Pulses OS
Queues, bays and checks: seen, weighed, then sent to your team.
Waits and repeat visits, counter by counter.
Each car's stage and bay, against target.
Each check, done or missing, lane by lane.
Example from Pulses CX Pulses Ops Pulses Compliance
01SeePulses Vision Devices
Pulses CX
Counter 209:12
Visitor served
6 min at the counter
Pulses Ops
Car 710:05
Waiting for a free bay
Pulses Compliance
Lane 2Inspection
02UnderstandPulses OS
Pulses CX
Counter 211:40
Back for the same service
Second visit today
Pulses Ops
Car 7 · waitingTarget 20 min
40 min
Bay 5 is free
Pulses Compliance
Lane 25 of 6 done
Lights check missing
Car still in the lane
03ActAI Operators and your team
Pulses CX
AI Operator
Alert the supervisor at counter 2?
Pulses Ops
AI Operator
Flag car 7 to the service advisor?
Pulses Compliance
AI Operator
Alert the inspector in lane 2?
Across sites
Al Barsha22 waiting
DeiraQuiet
Your existing systems
The Pulses Appliance can process your CCTV feeds on your site.
Each built for a different place.
EnvironmentIndoor
Use it for Service halls, workshops and exam halls.
EnvironmentOutdoor · IP67
Use it for Outdoor sites, in dust and water.
EnvironmentPortable · 360°
Use it for Temporary sites and open ground.
EnvironmentVehicle-mounted
Use it for Buses, vans and patrol vehicles.
Waits building now
Stages slipping
Checks skipped today
Busy hours by zone
Anonymous data
Video is processed on the device
The supervisor gets the counter alert
Privacy by design
Processed on the device. What leaves is anonymous data, not video.
Where evidence is kept, it stays on your site, under your rules.
A journey is one person's visit, counted anonymously.
Anonymous platform total
It is how Pulses.ai, a UAE Physical Intelligence company, describes AI that understands what happens in physical spaces: a queue building at a counter, a car running late in a service bay, a required check skipped in an inspection lane. Pulses Vision Devices see it and process it on the device, Pulses OS understands it against your own targets, and AI Operators act, alerting your team or asking a person to approve the next step.
No video stream is sent to the cloud. Pulses Vision Devices process what they see on the device, and what leaves is anonymous data, such as counts, waits and times. The one exception is an incident's evidence clip, which goes end-to-end encrypted to your own on-site Pulses Compliance Guard and is kept as long as you choose. It does not go to the cloud or to Pulses.
No. Pulses works alongside your existing CCTV and does not replace it. CCTV is built for wide coverage watched by people; Pulses Vision Devices are placed for accuracy, at a counter, a lane or a gate, and process on the device in real time. Your CCTV keeps doing its job, and Pulses insights can reach your security team through Pulses OS.
Yes. Customers who want to reuse their existing CCTV feeds can connect them to the on-premise Pulses Appliance, which processes them on site. Pulses works alongside your CCTV rather than replacing it, and where a job needs more accuracy, Pulses Vision Devices are placed for it. Either way, the insights reach your team through Pulses OS, on the channels they already use.
On the device. Each Pulses Vision Device turns what it sees into anonymous data, such as counts, waits and times, where it is installed; no image leaves it. That data goes to Pulses OS in the shape you choose: Pulses Cloud, your own Azure tenant, or the Pulses Appliance on your site. An incident's evidence clip is the one exception: it goes end-to-end encrypted to your on-site Pulses Compliance Guard.
Pulses OS runs in one of three shapes: Pulses Cloud, hosted by Pulses and the fastest way to start; your own Azure tenant; or the Pulses Appliance on your site, for data that must stay there. In each shape, the Pulses Vision Devices process on the device and send only anonymous data, so the choice is about where Pulses OS and its data sit, not about video.
With a walkthrough. We visit your site with your team and pick where Pulses helps first: a counter, a lane, a gate or a floor. A Coverage Design survey then sets the device schedule: which Pulses Vision Device goes in each position, and what it does there. From there, Pulses OS is set up against your own targets, and your team gets alerts on the channels it already uses.
At work across the UAE
We walk your site and pick the first lane.
Ask Pulses
Hello. Ask a question, or type your business.
Pulses spots a growing queue or a late car as it happens, and alerts your team.
What leaves the device is anonymous data, not video.
No. Pulses works alongside it, and can process its feeds on site.
Pulses Vision indoors, Vision Pro outdoors, Vision Tower for temporary sites, Vision Roam on vehicles.
Your supervisors, on the channels they use, with your approval.
Book a walkthrough. We find where Pulses helps first.
See Pulses at your site. Book a walkthrough.
Book a Walkthrough
